FAQs
SHIPPING:
OUR GROUND SHIPPING VIA USPS USUALLY TAKES 2-5 BUSINESS DAYS AFTER PROCESSING. IF YOUR ORDER WAS SHIPPED THROUGH INTERNATIONAL POSTAL MAIL, IT COULD TAKE 10-20 BUSINESS DAYS.
PLEASE ALLOW 7 DAYS FOR US TO SEW YOUR ORDER BEFORE WE'RE ABLE TO SHIP IT OUT. PLEASE NOTE ALL OUR SWIMSUITS ARE HAND MADE TO ORDER!
EXCHANGES: *ONLY AVAILABLE FOR UNITED STATES*
IN ORDER FOR US TO APPROVE YOUR EXCHANGE, IT MUST MEET THE FOLLOWING CONDITIONS:
1. ITEM(S) MUST BE RETURNED WITHIN 30 DAYS FROM THE DATE YOU RECEIVE YOUR ORDER.
2. ITEM(S) WERE NOT PURCHASED WITH A DISCOUNT OF 20% OR MORE. THESE SALES ARE CONSIDERED FINAL AND CANNOT BE RETURNED.
3. ITEM(S) MUST BE UNWORN AND UNDAMAGED. WASHING OR ALTERING THE ITEM(S) IN ANY WAY IS CONSIDERED DAMAGING IT. WHEN FITTING YOUR SUIT, WE'D SUGGEST WEARING IT OVER OTHER PIECES OF CLOTHING TO AVOID STAINS AND DAMAGES.
4. ITEM(S) MUST BE RETURNED IN ORIGINAL CONDITION, COMPLETE WITH ITS HANG TAG AND SANITARY STRIP.
5. WE DO NOT ALLOW RETURNS ON CUSTOM ORDERS
NOTE: ALL EXCHANGES ARE REFUNDED VIA STORE CREDIT. FINAL SALE ITEMS ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES.